FAQ | Arielle Models Sg

Where is your store located?

We do not have a physical store at the moment. Please visit our dealers to purchase our products. You may find them on "Our Dealers" page. .

Can I purchase your items from your website?

This website only serves as a record of our past projects. We do not have an embedded webstore. Please visit our dealers to purchase our products. You may find out more from our "Our Dealers" page.

How do I know about stock availability or new releases?

For news on new product releases, please follow us on our social media #ariellesgp. Please contact our dealers for information on stock availability.

I purchased a faulty item, how do I get assistance?

Please contact the dealer which you purchased your item from. They will assist you in after-sales service. We regret to inform that we are unable to provide exchange, returns, replacements or after-sales service via this website.

Where can I get out-of-stock products?

We will periodically re-release products that are out of stock. Do pay attention to our social media feeds for product release information.

I would like to talk more about a potential commission project.

We love to hear from you and how we can assist you / your company in producing custom products. Drop us an email via our 'Contact Us' form and we will get back to you. We are registered on GeBIZ and have undertaken projects for various private and government agencies. We are able accept e-Invoicing.

How do I become a dealer?

Drop us an email with your request and we can discuss further.